Shipping policy

Shipping Policy for Lanae Slay Raw Extensions

1. Shipping Methods and Timelines:

    • Standard Shipping: Takes 3-7 business days for delivery.
    • International Shipping: Delivery times vary by destination, typically 7-21 business days.

2. Order Processing Time:

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive a confirmation email once your order has been processed and shipped, including tracking information.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and selected shipping method.

4. International Shipping:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • Delivery times may vary due to customs processing times.

5. Order Tracking:

  • Once your order has shipped, a tracking number will be provided via email.
  • You can track your package using the provided tracking number through our website or the carrier's website.

6. Shipping Address Accuracy:

  • Customers are responsible for providing accurate shipping information.
  • Please ensure your shipping address is correct to avoid delays or lost packages.

7. Lost or Damaged Packages:

  • In the rare event of a lost or damaged package, please contact our customer service team immediately.
  • We will work with the carrier to resolve the issue and ensure a satisfactory outcome for you.

9. Holiday Shipping:

  • During peak holiday seasons, shipping times may be longer than usual due to high demand and carrier delays.
  • We recommend placing orders early to ensure timely delivery.

10. Contact Information:

  • If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at LanaeSlay@Gmail.com or 848-241-5777.

11. Policy Updates:

  • This shipping policy is subject to change without prior notice. Please refer to our website for the most current information.

By placing an order with Lanae Slay Raw Extensions, you agree to abide by the terms outlined in this shipping policy. Thank you for choosing Lanae Slay Raw Extensions for your hair service needs!